Legal Documentation

This page provides access to Asoba’s legal documentation, including our Terms of Service, End User License Agreement (EULA), and Privacy Policy.

Terms of Service

Introduction

These Terms of Service (“Terms”) govern your access to and use of Asoba’s services, including our website, APIs, and data analytics platforms (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

Acceptance of Terms

By accessing or using the Services, you affirm that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

Service Description

Asoba provides data analytics, interpolation, and forecasting services focused on energy data. Our Services include API access, data processing, visualization tools, and related documentation.

User Accounts and Registration

To access certain features of our Services, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

API Usage and Rate Limits

Our API services are subject to rate limits and usage restrictions as described in our documentation. We reserve the right to modify these limits at any time to ensure fair usage and system stability.

Intellectual Property Rights

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, and software, are owned by Asoba and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Services without explicit permission.

Privacy and Data Security

We collect and process personal data as described in our Privacy Policy. By using our Services, you consent to such processing and you warrant that all data provided by you is accurate.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting an updated version of these Terms on our website. Your continued use of the Services after such changes constitutes your acceptance of the modified Terms.

Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

End User License Agreement (EULA)

Grant of License

Subject to the terms of this EULA, Asoba grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use our software and services for your internal business purposes.

Restrictions

You shall not:

Copy, modify, or create derivative works of the software
Reverse engineer, decompile, or disassemble the software
Remove or alter any proprietary notices or labels on the software
Use the software to develop competing products or services
Use the software in violation of any applicable laws or regulations

Ownership

The software is licensed, not sold. Asoba retains all right, title, and interest in and to the software, including all intellectual property rights.

Updates and Maintenance

Asoba may provide updates, patches, or fixes to the software at its discretion. You agree to install such updates as they become available to maintain compatibility and security.

Warranty Disclaimer

THE SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Limitation of Liability

IN NO EVENT SHALL ASOBA BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS, ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE.

Term and Termination

This EULA remains in effect until terminated. It will terminate automatically if you fail to comply with any of the terms and conditions of this EULA.

Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our Services, or communicate with us. This information may include:

Name, email address, and contact information
Account credentials
Payment information
Organization details
Usage data and API requests
Information about your energy systems and data

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities in connection with our Services
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalize your experience with our Services

We may share your information with:

Service providers who perform services on our behalf
Business partners when necessary to provide the Services
In response to legal process or when required by law
With your consent or at your direction

Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Your Rights and Choices

You may access, update, or delete your information by contacting us. You may opt out of marketing communications by following the instructions in those communications.

International Data Transfers

We may transfer your information to countries other than your country of residence. We implement appropriate safeguards to protect your information when transferred internationally.

Changes to This Privacy Policy

We may change this Privacy Policy from time to time. We will notify you of significant changes by posting an updated version of the policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@asoba.co.

Get Help & Stay Updated

Contact Support

For technical assistance, feature requests, or any other questions, please reach out to our dedicated support team.

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